Refund policy
Return & Refund Policy
We want you to be fully satisfied with your purchase from KosherMP3+.
Returns
If you're not happy with your order, you may return most new, unopened items within 31 days of delivery for a refund or exchange.
To be eligible for a return:
- Item must be in brand new, unused condition
- All original packaging and accessories must be included
- Returns must be approved by us before being sent back
Shipping
- Return shipping is the customer’s responsibility
- If the item was received in a defective or damaged condition, we will cover the return shipping
- The original shipping cost is non-refundable
- Credit card processing fees are also non-refundable
Refunds
Once we receive and inspect the return, we will issue a refund to your original payment method. Please allow a few business days for the refund to process.
If the item shows signs of use or is missing packaging/accessories, a partial refund may apply.
Questions?
Feel free to contact us at info@koshermp3.com — we’re happy to help!